2. INFORMATION WE COLLECT
Information you provide
Through the registration process, you will provide us with your name, e-mail address (or parent’s e-mail address), and age or date of birth. You will also provide us with your payment transaction information if you choose to pay for Korean At Your Door services.
When you use the Service, you will submit information and content to your profile. We will also generate data about your use of our Services including your engagement in educational activities on the Service, or your sending of messages and otherwise transmitting information to other users (“Activity Data”). We also collect technical data about how you interact with our Services.
If you register for the Korean At Your Door K-Test or free trial, you will also provide us with your gender, native language, secondary school, and self-reported test scores for other exams.
When you use the Service to take an examination in the Korean At Your Door K-Test or free trial you must provide access to your computer’s webcam and/or microphone. We will use them to record you and your screen during the entire examination period (“Testing Video”). While using the Korean At Your Door K-Test or free trial, you will submit answers to questions and other information as part of the testing and evaluation process.
Third Party Data
We also collect information about you from third parties. For more information, see Information obtained by Third Parties.
Product Research and Development
We may contact you to participate in product research activities. These may include surveys, interviews, and other types of feedback sessions. When you participate in these research activities, the information you provide will be used to test, improve, and develop our products. We will record the video, audio and text transcriptions of these sessions and will retain this data for two years.
You may opt out of being contacted for research activities at any time by emailing us at firstname.lastname@example.org
When you enter the Website, we collect your browser type and your IP address (a unique address that identifies your computer on the Internet). When you use our mobile Application, we collect your device type, your device ID, and your IP address.
You can find more information about cookies and how to manage them at http://www.allaboutcookies.org.
4. INFORMATION OBTAINED BY THIRD PARTIES
To support and enhance the Service, we work with a variety of third party advertising networks, marketing analytics service providers and website analysis firms, such as Google, Facebook, Oath, Unity, and Quantcast (collectively, “Third Party Advertising Service Providers”). These Third Party Advertising Service Providers collect and use non-personally identifiable information, such as your mobile device ID, about your visits to and use of the Website and mobile Application, as well as other websites in order to serve you with advertisements and content tailored to meet your preferences and likely interests or better understand ad effectiveness. Aggregate demographic and interest data will also be used for market research purposes.
We use Google Analytics which is a web analytics tool that helps us understand how users engage with the Website. Like many services, Google Analytics uses first-party cookies to track user interactions as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our Website. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.
In addition, your mobile devices may offer settings that enable you to make choices about the collection, use, or transfer of mobile app information for online behavioral advertising (for example, Apple iOS’ Advertising ID and Google Android’s Advertising ID). Please note that opting out does not prevent the display of all advertisements to you.
5. USE OF INFORMATION OBTAINED BY KOREAN AT YOUR DOOR
Korean At Your Door may occasionally send you service related and product change announcements through the general operation of the Service. We will send you reminder notifications to support the Korean At Your Door teaching methodology by reinforcing the learning cadence and help maintain your learning streak. We process your data to help provide you with the Service and offer personalized features, to understand and improve our Service and to keep our Service safe and secure.
Korean At Your Door may use or share anonymous data collected through the Service, including Activity Data without limitation. As a business, it is critical that we perform our contract with you with the best service possible, and it is in our legitimate interests to perform these processing functions and to enable service e-mails by default to keep your data secure and provide our Service. You may opt out of any non-essential service e-mails at any time.
We may also use your contact information to send you notifications regarding new services, offers and promotions offered by Korean At Your Door, if you affirmatively consent to receive such communications.
When you register with Korean At Your Door, some of your information is made public and available at koreanatyourdoor.com/your-username. This will include the data from your Korean At Your Door Profile and Account (Name, Location, Bio, Username, User ID, Profile picture). Your Korean At Your Door account email address is not shown publicly.
Profile information is used by Korean At Your Door to be presented back to and edited by you when you access the Service and to be presented to other users. In some cases, other users may be able to supplement your profile, including by submitting comments (which can be deleted by you). Korean At Your Door uses this information to provide you with support, to send you essential notifications, to enforce our terms, conditions and policies, to communicate with you, to administer the Services, and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes. Korean At Your Door’s Terms and Conditions provide the contractual lawful basis for these processing activities.
Korean At Your Door K-Test (“K-Test”, “free-trial”)
When you take a test in the Korean At Your Door K-Test, we will use your computer’s camera and/or microphone throughout the test to collect a Testing Video/Audio.
We will process information in connection with the Korean At Your Door K-Test comprising given name(s), surname(s), date of birth, gender, native language, country, secondary school, self-reported test scores for other exams, application IDs, a picture or scan of a current, valid driver’s license, passport or other government issued ID, your Testing ID, Testing Video, and answers to questions as part of the testing and evaluation process in order:
- To provide accurate testing results to Score Recipient(s) (as defined below)
- To compare your Testing ID to your Testing Video to ensure that the person who registered for the examination (and whose identity Korean At Your Door has validated) is the same person who took the examination
- To store and review the Testing Video recording to validate that you took the examination without improper assistance
- To evaluate your performance on the Korean At Your Door K-Test, to report results and to evaluate the usefulness, accuracy and other aspects of the Korean At Your Door K-Test
- For our research team to validate and improve the examination, in an anonymized format
- To analyze audio recordings of verbal responses to improve our ability to understand the spoken language
- To share your Testing ID with your consent upon initiation of a dispute by a Score Recipient
Korean At Your Door’s Terms and Conditions provide the contractual lawful basis for these K-Test processing activities.
6. SHARING YOUR PERSONAL DATA WITH THIRD PARTIES
Korean At Your Door shares your personal data only when it is necessary to offer the Service, legally required, or permitted by you.
We will provide personal data to hosting providers such as Amazon Web Services, search engine providers such as Google.
These data processors help us bring you the Service. For example, we may share your information in order to detect where or how you encountered a bug when using our mobile application. In connection with these operations, our service providers will have access to personal data for a limited time. When we utilize service providers for processing any personal data, we implement contractual protections limiting the use of that personal data to the provision of services to Korean At Your Door.
We will be required to access and disclose personal data in response to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we will access and share account or other personal data when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Service or using the Korean At Your Door name, or to prevent imminent harm. This will include accessing and sharing personal data with other companies, lawyers, agents or government agencies.
Korean At Your Door will share the complete and accurate results of Korean At Your Door K-Tests with such institutions, including universities, potential employers, or other third parties, (collectively, “Score Recipients”) as specified when you send your results after finishing a test or when you apply a coupon sponsored by the Score Recipient before starting a test. These results will include your test score, a video of the interview section of your test, and your written responses to certain parts of the test. We will also share your full name, date of birth, e-mail address, and the photo you take of yourself. We will never share examination results with any party without your approval, except that anonymized examination results will be used by Korean At Your Door and its partners to improve the examination and for research and analysis. We will not share your Testing ID with any Score Recipients, except with your consent upon initiation of a dispute by a Score Recipient.
If the ownership of all or substantially all of the Korean At Your Door business, or individual business units or assets owned by Korean At Your Door that are related to the Service, were to change, your personal data will be transferred to the new owner. In any such transfer of information, your personal data would remain subject to this section.
Korean At Your Door will share aggregate or anonymous data collected through the Service, including Activity Data, for purposes such as understanding or improving the service.
7. DATA SUBJECT RIGHTS AND DATA RETENTION
You can manage your account settings at www.koreanatyourdoor.com to update, amend, and correct your information.
You also have the following rights in relation to the personal data we hold about you, unless provided otherwise by local law:
- To request access to, or erasure of, the personal data we hold about you.
- To request us to restrict the processing of the personal data we hold about you.
- To object to us processing personal data relating to you.
- Where you have given us consent to process your personal data, you have the right to withdraw that consent at any time.
- To export the personal data you have provided to Korean At Your Door in a format that can be transferred electronically to a third party.
- To delete your account with Korean At Your Door by following the instructions available through the Service.
Korean At Your Door will retain your data until your account is deleted, after which point we will retain anonymous data collected through the Service, including Activity Data, which may be used by Korean At Your Door and shared with third parties in any manner. Information associated with the Korean At Your Door K-Test, including examination results and your Testing Video, will be collectively deleted from your Korean At Your Door account after five years have passed from the date you upload your test, but anonymized examination data, including your examination results and Testing Video, will be kept indefinitely by Korean At Your Door to improve the examination and for research and analysis.
Please note that some of these rights are not absolute. In some cases, we may refuse a request to exercise particular rights if complying with it meant that we are no longer able to meet our contractual obligation to provide you with particular products and services. We will keep you informed as to the actions that we can take when you make your request.
8. THIRD PARTY WEBSITES AND LINKS
Please note that you may have cookies placed on your computer by third party websites that refer you to our Service. Although we do not share your personal data with these third party websites unless it is reasonably necessary to offer the Service, they may be able to link certain non-personally identifiable information we transfer to them with personal data they previously collected from you. Please review the privacy policies of each website you visit to better understand their privacy practices. In addition, Korean At Your Door would like to inform you that anytime you click on links (including advertising banners), which take you to third party websites, you will be subject to the third parties’ privacy policies.
9. GUIDE FOR USERS RESIDING IN CALIFORNIA
If the user resides in California, certain rights may be given. Korean At Your Door prepares preventive measures necessary for protecting personal information of members so that Korean At Your Door can comply with online privacy protection laws of California.
10. GUIDE FOR USERS RESIDING IN KOREA
Korean At Your Door guides several additional matters to be disclosed as required by the information network laws and personal information protection laws in the Republic of Korea as written above.
12. INFORMATION SECURITY
Korean At Your Door has implemented administrative and technical safeguards it believes are appropriate to protect the confidentiality, integrity and availability of your personal data, Testing ID, User Photo, access credentials, and Korean At Your Door K-Test results. However, given sufficient resources, a determined attacker could defeat those safeguards and may, as a result, gain access to the data we seek to protect.
13. DO NOT TRACK
The Service is not designed to respond to “do not track” signals sent by some browsers.
14. CONTACT US
Korean At Your Door
161 Yanghwaro, Mapo, Seoul, South Korea
Last revised on 1st September, 2018